If you're not seeing any ad clicks being logged by ClickGUARD in your Click Reports there's a couple of possible causes:
1) AdWords tracking template is not properly installed
In case you opted out from having ClickGUARD automatically install the tracking template in your AdWords account you need to make sure to install it manually. If this step is skipped, or you're using a custom tracking template you need to make sure it's properly configured to allow ClickGUARD to track your ad clicks.
2) There's a URL tracking template set on campaign, ad group or ad level that overrides ClickGUARD's tracking template
If you have a URL tracking template set on a lower level (campaign, ad group or ad) that template will override ClickGUARD's tracking template and clicks will not be coming via ClickGUARD's proxy. Consider either completely removing the tracking template form lower levels or create and configure a custom tracking template.
3) Your AdWords account is suspended
Make sure your AdWords account is not suspended or under review as this can be the reason why you're not seeing any clicks in ClickGUARD.
In case you're not sure what could be the issue, contact ClickGUARD support via in-app chat.
ClickGUARD is not logging organic traffic
If there are no ORGANIC clicks being shown in your Click Reports there's a couple of things to check:
1) Are you filtering out ORGANIC clicks?
In order to make sure you're not filtering out organic traffic, make sure you're not using the "Paid click?" filter to show only ad clicks.
2) Did you install the tracking code?
Published on: 04 / 11 / 2018