When an account is suspended, system login is not possible for the given account and all connected team members.

Protection is active! - Even though the account is suspended, protection is active for all AdWords accounts protected with the given ClickGUARD account.

Why was your account suspended?

A ClickGUARD account can get suspended due to various reasons. This can happen automatically - when a system safety check fails - or manually, when there's a viable reason. Some of the reasons why an account could be suspended are:

Not respecting Terms of Service (e.g. starting multiple TRIALs with different AdWords accounts)
Billing issues
Problems with linked AdWords account(s)
Suspicion of fraudulent and/or malicious activities
Any kind of system abuse

How to remove account suspension?

In case your ClickGUARD account was suspended you should reach out to customer support via in-app chat or via email to support@clickguard.com.

A suspended account can be resumed after a manual review by an ad security expert.